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Computer account

To be able to log on to the university's computers and to use our IT services you need to have an University West account.

For more information on how to create your account, go to the page Before start of studies.

If you have an account already, you should continue to use that account. If it is closed you can use a self service to open it. To open an existing account, reset your password or read more, go to the page "My Account".

"STUDENT"

On the Student webpages you will find announcements, general information and links to our systems as well as login to Office 365. Under IT Services and Support, you will find information from the Service & IT department, for example, practical guides, FAQs, and information about software etc.

Office 365

Office 365 is a web based solution for email and document management, as well as Teams and Sharepoint for collaboration in groups. It is important that you use your student email because you get a lot of the information from University West to this address.
Read more and log in to Office 365.

Use your student email!

You will find your student e-mail in Office 365. It is important that you use your student email as it is through this University West sends much of the information to you.
Read more and log in to Office 365 - email.

Canvas – our learning platform

Canvas is the name of University West's learning platform. Canvas is used as a pedagogical tool to execute courses. In Canvas you will always find information about your course, schedule and literature list. Depending on how your teacher chooses to use Canvas you may also find quizzes, hand in assignments, discussion forums and much more. Please note! You will be given access to your course in Canvas automatically when you register for a course!
To the Canvas page!

Home directory (H:\)

The home directory is a safe place to store your files. When you log on to any ­computer on campus you can access your home directory. Your home directory can be found under "This PC" in the File Explorer. It is the drive with your username and H:. We recommend that you save your work here because backups are done regularly. Do not ever save anything on drive C:! The size of your home directory is 10 GB.

The files saved in the home directory can also be accessed from any internet connected computer through the webservice files.hv.se.
What is homedirectory and the system "My Files"?

WIFI 

You can connect to WiFi at campus and many other places! Remember that even if you are a distance student you can use WiFi eduroam where it is available! You just need to have it installed!
Go to the pages about WiFi!

Security Awareness

It is important to know your responsibility as a user at University West. Here you can read about that: Are you aware of security? Here you will find the user agreement etc.

Servicecenter

If you have any questions you can turn to Servicecenter. To consider when reporting a problem.

For students at campus


Computers at campus

At University West we have about 500 computers for students. We have about 200 different applications. The Service & IT department only gives support on standard software. The standard softwares are installed at all of our computers. Where are the computers?

Please note! No food or drink beside the computers!

West card

To be able to print you need a West Card. Your West Card is also a key card and a library card. The pin code that you choose when you create your account belongs to your West Card. How do I get a West Card?

I want to print!

You can print, scan and copy at the university's multifunction printers. The University's printing and copying system only have cashless payments. How does it work?

More information

You will find more information for you who are a new student here!

Contact


Servicecenter

account_circle Coordinated service for the entire university. The service center is located on the entrance floor in building G and offers service and support to students, visitors and employees at University West.
servicecenter@hv.se Main entrance
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