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Chat with us

You can chat with us from 8 am to 10 am on weekdays. Chat with us.

zoom room

We have an open Zoom Room where you can get help with your questions about Zoom, or just test your connection. The room is staffed every weekday 08: 00-10: 00. 
Link to Zoom Room.

International prospective students

If you are an international prospective student and interested in studying with us, please get in touch with us via study@universitywest.se

Servicecenter – for service and support

You can contact University West’s Servicecenter for service and support. You can visit the Servicecenter on the ground floor of the G-building or get in touch via phone or e-mail.

Phone: +46(0)520-22 30 00
E-mail: servicecenter@hv.se

NOTE! Due to the Coronavirus outbreak, students are encouraged to study from home.
All updated information about Corona can be found at www.hv.se/en/corona.

The opening hours of the Servicecenter are Monday-Friday 08.00-15.00.

Phone hours: 08.00-16.30
Exceptions:
Closed 12.00-13.00 every day.
Closed Thursdays 15.30-16.30.

Contact information Production Technology Center, PTC

Nohabgatan 18A, Trollhättan

Opening hours entrance door/reception (NB. Reception may be unmanned at times).
Monday-Thursday 7: 30-16: 00
Friday 07: 30-15.
We close for lunch at 11:30
Visitors must also pre-register and have a recipient in place to enter PTC.

Servicecenter supports:

  • IT-support
  • Finding your way in university building
  • Student and Staff access card (entrance, printouts etc.)
  • Student account
  • Study transcript and study information
  • Contact information for study counseling 
  • Facilities in university building
  • Conferense requests

Registry (Government Affairs)

Tel: 0520-22 32 26 and 0520-22 34 31
E-mail: registrator@hv.se
Keep in mind that college is a government agency and that what you write here can be a public act. Therefore, be careful about writing sensitive or personal questions. If you have such a question, please call us instead. All information is processed in accordance with the Data Protection Regulation - GDPR.

Contact information for staff (Staff portal, login is required)

Servicecenter and reception at campus. Photo.

Updated by Servicecenter