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University West's Study counsellors can help you with study related questions - such as general questions about higher education or questions about our university’s programs, courses, and studies.
The purpose of the dialogue is for you to receive counselling in order to make decisions and to plan the next step in your studies.
You might find the answer to your question in our FAQ. Please check it out and contact us if you need further help.
For general inquiries, you are welcome to contact us on e-mail at servicecenter@hv.se or by telephone Monday - Thursday between 9-12 AM at 0520 - 22 30 00.
You can choose to book a meeting at the university, via Zoom or phone.
During the renovation of campus, we only accept booked visits.
During our phone hours you'll talk to one of our study counsellors. We work with different education areas so during our phone hours you might talk to a counsellor that is not affilliated with your study area. If you have specific questions related to your programme/couse we recommend you to book an appointment with the counsellor specialized within your study area.
If you are studying a web-based distance programme and / or do not have the opportunity to visit us on campus, you are welcome to contact us and we will conduct the meeting via telephone or online.
You are also welcome to book an appointment with your study and career counsellor. Please use the questionnaire below.
If you are studying a web-based distance programme and / or do not have the opportunity to visit us on campus, you are welcome to contact us and we will conduct the meeting via telephone or online.
If you are a PHD Student, you can contact ServiceCenter for counselling.
The study counsellor’s job is to ask questions that leads to reflection and give information that can help you make decisions. To prepare for an appointment with us, think through what you want to discuss with us and have relevant information with you.
Study counsellors works with confidentiality.
When you contact the study counselling, we may require some personal data from you, for example personal ID number, notes or records about what type of support you need, etc. All data that can be linked to your person is handled in accordance to the General Data Protection Regulation (GDPR).
Read more about GDPR and how we handle your personal data at University West (in swedish) or visit the official EU Commision GDPR website.
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